Policy Notice

Introduction

This Privacy Notice explains in detail the types of personal data we may collect about you when you interact with us. It also explains how we’ll store and handle that data, and keep it safe.

We know that there’s a lot of information here, but we want you to be fully informed about your rights, and how Zigg Seeds uses your data.

We hope the following sections will answer any questions you have but if not, please do get in touch with us.

When you are using the Zigg Seeds website, Zigg Seeds is the data controller.


What is Zigg Seeds?

Zigg Seeds is a Souvenir seeds eCommerce website, owned by Zigg Seeds.


Explaining the legal bases we rely on

The law on data protection sets out a number of different reasons for which a company may collect and process your personal data, including:

Consent

In specific situations, we can collect and process your data with your consent.

For example, when you tick a box to receive email newsletters.

When collecting your personal data, we’ll always make clear to you which data is necessary in connection with a particular service.

Contractual obligations

In certain circumstances, we need your personal data to comply with our contractual obligations.

Legal compliance

If the law requires us to, we may need to collect and process your data.

Legitimate interest

In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests.


When do we collect your personal data?

We collect data about you, during the create an account process and when you place an order. We also collect information when you subscribe to our blog or newsletter.


What sort of personal data do we collect?

Name

Email

Address

Username

Password


How and why do we use your personal data?

We use your data to process orders.


How we will make direct contact with you

We ask our clients for their consent to contact them.

From time to time we will need to contact you. We use the methods listed below.

  • Email
  • Phone
  • SMS
  • Social Media

If you would like to remove consent for North Web Design to contact you please email us here with your full name and a request to withdraw consent.


How we protect your personal data

We know how much data security matters to you. With this in mind we will treat your data with the utmost care and take all appropriate steps to protect it.

We secure access to all areas of our website and using ‘https’ technology.

Access to your personal data is password-protected.


How long will we keep your personal data?

Zigg Seeds currently keep Customer Data for 10 years.


Who do we share your personal data with?

Zigg Seeds do not share your information.


What are your rights over your personal data?

Access to your information and corrections

All files held in your name are available for your perusal and you can ask us to remove information which is inaccurate. Please email or write to us at:

Zigg Seeds

Accrington

Lancashire


Contacting the Regulator

If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

You can contact them by calling 0303 123 1113.
Or go online to www.ico.org.uk/concerns (opens in a new window; please note we can’t be responsible for the content of external websites)